Refund Policy

If Rendiq isn’t right for you, request a full refund within 30 days of your order date and we’ll refund what you paid — no lengthy process.

Refunds are processed through our payment provider, Stripe. To request one, email us at hello@getrendiq.com from the address you used at checkout and we’ll arrange it. You can also manage your plan, payment method and invoices yourself from Account & billing.

Refunds are returned to the original payment method and usually appear within 5–10 working days, depending on your bank.

Plans renew monthly until cancelled. You can cancel at any time from Account & Billing; your plan then stays active until the end of the period you have already paid for, and you will not be charged again. If a renewal charge takes you by surprise, tell us within 30 days of that charge and we will sort it out.

Nothing in this policy affects your statutory rights as a consumer under UK or EU law, including the right to cancel a digital purchase where that right applies.